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Request ID: 9d374cd71846f462
We have a 60-day return policy, which means you have 60
days after receiving your item to request a
return.
To be eligible for a return, your item must be in the
same condition that you received it, unworn or unused,
with tags, and in its original packaging. You’ll also
need the receipt or proof of purchase.
To start a return, you can contact us at
support@tryhydrowave.com.
If your return is accepted, we’ll send you a return
shipping label, as well as instructions on how and where
to send your package. Items sent back to us without
first requesting a return will not be accepted.
You can always contact us for any return question at
support@tryhydrowave.com.
Damages and issues
Please inspect your order upon reception and contact
us immediately if the item is defective, damaged or if
you receive the wrong item, so that we can evaluate the
issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like
perishable goods (such as food, flowers, or plants),
custom products (such as special orders or personalized
items), and personal care goods (such as beauty
products). We also do not accept returns for hazardous
materials, flammable liquids, or gases. Please get in
touch if you have questions or concerns about your
specific item.
Unfortunately, we cannot accept returns on sale items
or gift cards.
Exchanges
The fastest way to ensure you get what you want is to
return the item you have, and once the return is
accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being
shipped into the European Union, you have the right to
cancel or return your order within 14 days, for any
reason and without a justification. As above, your item
must be in the same condition that you received it,
unworn or unused, with tags, and in its original
packaging. You’ll also need the receipt or proof of
purchase.
Refunds
We will notify you once we’ve received and inspected
your return, and let you know if the refund was approved
or not. If approved, you’ll be automatically refunded on
your original payment method within 10 business days.
Please remember it can take some time for your bank or
credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve
approved your return, please contact us at
hydrowavestore@gmail.com.
Due to extreme high volume of orders over the holidays, our delivery is estimated to be 6-12 business days.
Last updated: August 27, 2025
HydroWave Tabs operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). HydroWave Tabs is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
We may collect personal information from the following sources:
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@tryhydrowave.com
OVERVIEW
Welcome to HydroWave! The terms “we”, “us” and “our”
refer to HydroWave. HydroWave operates this store and
website, including all related information, content,
features, tools, products and services in order to
provide you, the customer, with a curated shopping
experience (the “Services”). HydroWave is powered by
Shopify, which enables us to provide the Services to
you.
The below terms and conditions, together with any
policies referenced herein (these “Terms of Service” or
“Terms”) describe your rights and responsibilities when
you use the Services.
Please read these Terms of Service carefully, as they
include important information about your legal rights
and cover areas such as warranty disclaimers and
limitations of liability.
By visiting, interacting with or using our Services,
you agree to be bound by these Terms of Service and our
Privacy Policy [LINK]. If you do not agree to these
Terms of Service or Privacy Policy, you should not use
or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent
that you are at least the age of majority in your state
or province of residence, and you have given us your
consent to allow any of your minor dependents to use the
Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing
our online stores or purchasing any of the products or
services we offer, you may be asked to provide certain
information, such as your email address, billing,
payment, and shipping information. You represent and
warrant that all the information you provide in our
stores is correct, current and complete and that you
have all rights necessary to provide this information.
You are solely responsible for maintaining the
security of your account credentials and for all of your
account activity. You may not transfer, sell, assign, or
license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate
representation of our products and services in our
online stores. However, please note that colors or
product appearance may differ from how they may appear
on your screen due to the type of device you use to
access the store and your device settings and
configuration.
We do not warrant that the appearance or quality of
any products or services purchased by you will meet your
expectations or be the same as depicted or rendered in
our online stores.
All descriptions of products are subject to change at
any time without notice at our sole discretion. We
reserve the right to discontinue any product at any time
and may limit the quantities of any products that we
offer to any person, geographic region or jurisdiction,
on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to
purchase. HydroWave reserves the right to accept or
decline your order for any reason at its discretion.
Your order is not accepted until HydroWave confirms
acceptance. We must receive and process your payment
before your order is accepted. Please review your order
carefully before submitting, as HydroWave may be unable
to accommodate cancellation requests after an order is
accepted. In the event that we do not accept, make a
change to, or cancel an order, we will attempt to notify
you by contacting the e‑mail, billing address, and/or
phone number provided at the time the order was made.
Your purchases are subject to return or exchange
solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for
your own personal or household use and not for
commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change
without notice. The price charged for a product or
service will be the price in effect at the time the
order is placed and will be set out in your order
confirmation email. Unless otherwise expressly stated,
posted prices do not include taxes, shipping, handling,
customs or import charges.
Prices posted in our online stores may be different
from prices offered in physical stores or in online or
other stores operated by third parties. We may offer,
from time to time, promotions on the Services that may
affect pricing and that are governed by terms and
conditions separate from these Terms. If there is a
conflict between the terms for a promotion and these
Terms, the promotion terms will govern.
You agree to provide current, complete and accurate
purchase, payment and account information for all
purchases made at our stores. You agree to promptly
update your account and other information, including
your email address, credit card numbers and expiration
dates, so that we can complete your transactions and
contact you as needed.
You represent and warrant that (i) the credit card
information you provide is true, correct, and complete,
(ii) you are duly authorized to use such credit card for
the purchase, (iii) charges incurred by you will be
honored by your credit card company, and (iv) you will
pay charges incurred by you at the posted prices,
including shipping and handling charges and all
applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays.
All delivery times are estimates only and are not
guaranteed. We are not responsible for delays caused by
shipping carriers, customs processing, or events outside
our control. Once we transfer products to the carrier,
title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all
trademarks, brands, text, displays, images, graphics,
product reviews, video, and audio, and the design,
selection, and arrangement thereof, are owned by
HydroWave, its affiliates or licensors and are protected
by U.S. and foreign patent, copyright and other
intellectual property laws.
These Terms permit you to use the Services for your
personal, non-commercial use only. You must not
reproduce, distribute, modify, create derivative works
of, publicly display, publicly perform, republish,
download, store, or transmit any of the material on the
Services without our prior written consent. Except as
expressly provided herein, nothing in these Terms grants
or shall be construed as granting a license or other
rights to you under any patent, trademark, copyright, or
other intellectual property of HydroWave, Shopify or any
third party. Unauthorized use of the Services may be a
violation of federal and state intellectual property
laws. All rights not expressly granted herein are
reserved by HydroWave.
HydroWave’s names, logos, product and service names,
designs, and slogans are trademarks of HydroWave or its
affiliates or licensors. You must not use such
trademarks without the prior written permission of
HydroWave. Shopify’s name, logo, product and service
names, designs and slogans are trademarks of Shopify.
All other names, logos, product and service names,
designs, and slogans on the Services are the trademarks
of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools
offered by third parties as part of the Services, which
we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to
such tools “as is” and “as available” without any
warranties, representations or conditions of any kind
and without any endorsement. We shall have no liability
whatsoever arising from or relating to your use of
optional third-party tools.
Any use by you of the optional tools offered through
the site is entirely at your own risk and discretion and
you should ensure that you are familiar with and approve
of the terms on which tools are provided by the relevant
third-party provider(s).
We may also, in the future, offer new features through
the Services (including the release of new tools and
resources). Such new features shall also be deemed part
of the Services and are subject to these Terms of
Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to
websites provided or operated by third parties
(including any embedded third party functionality). We
are not responsible for examining or evaluating the
content or accuracy of any third-party materials or
websites you choose to access. If you decide to leave
the Services to access these materials or third party
sites, you do so at your own risk.
We are not liable for any harm or damages related to
your access of any third-party websites, or your
purchase or use of any products, services, resources, or
content on any third-party websites. Please review
carefully the third-party's policies and practices and
make sure you understand them before you engage in any
transaction. Complaints, claims, concerns, or questions
regarding third-party products and services should be
directed to the third-party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately
characterizes Shopify’s relationship with your store and
should not be removed or modified.]
HydroWave is powered by Shopify, which enables us to
provide the Services to you. However, any sales and
purchases you make in our Store are made directly with
HydroWave. By using the Services, you acknowledge and
agree that Shopify is not responsible for any aspect of
any sales between you and HydroWave, including any
injury, damage, or loss resulting from purchased
products and services. You hereby expressly release
Shopify and its affiliates from all claims, damages, and
liabilities arising from or related to your purchases
and transactions with HydroWave.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the
Services is subject to our Privacy Policy, which can be
viewed here [LINK], and certain personal information may
be subject to Shopify’s Privacy Policy, which can be
viewed
here. By using the Services, you acknowledge that you have
read these privacy policies.
Because the Services are hosted by Shopify, Shopify
collects and processes personal information about your
access to and use of the Services in order to provide
and improve the Services for you. Information you submit
to the Services will be transmitted to and shared with
Shopify as well as third parties that may be located in
other countries than where you reside, in order to
provide services to you. Review our privacy policy
[LINK] for more details on how we, Shopify, and our
partners use your personal information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise
transmit any ideas, suggestions, feedback, reviews,
proposals, plans, or other content (collectively,
“Feedback”), you grant us a perpetual, worldwide,
sublicensable, royalty-free license to use, reproduce,
modify, publish, distribute and display such Feedback in
any medium for any purpose, including for commercial
use. We may, for example, use our rights under this
license to operate, provide, evaluate, enhance, improve
and promote the Services and to perform our obligations
and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or
have all necessary rights to all Feedback; (ii) you have
disclosed any compensation or incentives received in
connection with your submission of Feedback; and (iii)
your Feedback will comply with these Terms. We are and
shall be under no obligation (1) to maintain your
Feedback in confidence; (2) to pay compensation for your
Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or
remove Feedback that we determine in our sole discretion
to be unlawful, offensive, threatening, libelous,
defamatory, pornographic, obscene or otherwise
objectionable or violates any party’s intellectual
property or these Terms of Service.
You agree that your Feedback will not violate any
right of any third-party, including copyright,
trademark, privacy, personality or other personal or
proprietary right. You further agree that your Feedback
will not contain libelous or otherwise unlawful, abusive
or obscene Feedback, or contain any computer virus or
other malware that could in any way affect the operation
of the Services or any related website. You may not use
a false email address, pretend to be someone other than
yourself, or otherwise mislead us or third-parties as to
the origin of any Feedback. You are solely responsible
for any Feedback you make and its accuracy. We take no
responsibility and assume no liability for any Feedback
posted by you or any third-party.
SECTION 12 - ERRORS, INACCURACIES AND
OMISSIONS
Occasionally there may be information on or in the
Services that contain typographical errors, inaccuracies
or omissions that may relate to product descriptions,
pricing, promotions, offers, product shipping charges,
transit times and availability. We reserve the right to
correct any errors, inaccuracies or omissions, and to
change or update information or cancel orders if any
information is inaccurate at any time without prior
notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful
purposes only. You may not access or use the Services,
directly or indirectly: (a) for any unlawful or
malicious purpose; (b) to violate any international,
federal, provincial or state regulations, rules, laws,
or local ordinances; (c) to infringe upon or violate our
intellectual property rights or the intellectual
property rights of others; (d) to harass, abuse, insult,
harm, defame, slander, disparage, intimidate, or harm
any of our employees or any other person; (e) to
transmit false or misleading information; (f) to send,
knowingly receive, upload, download, use, or re-use any
material that does not comply with the these Terms; (g)
to transmit, or procure the sending of, any advertising
or promotional material, including any “junk mail,”
“chain letter,” “spam,” or any other similar
solicitation; (h) to impersonate or attempt to
impersonate any other person or entity; or (i) to engage
in any other conduct that restricts or inhibits anyone's
use or enjoyment of the Services, or which, as
determined by us, may harm HydroWave, Shopify or users
of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit
viruses or any other type of malicious code that will or
may be used in any way that will affect the
functionality or operation of the Services; (b)
reproduce, duplicate, copy, sell, resell or exploit any
portion of the Services; (c) collect or track the
personal information of others; (d) spam, phish, pharm,
pretext, spider, crawl, or scrape; or (e) interfere with
or circumvent the security features of the Services or
any related website, other websites, or the Internet. We
reserve the right to suspend, disable, or terminate your
account at any time, without notice, if we determine
that you have violated any part of these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the
Services (or any part thereof) in our sole discretion at
any time without notice, and you will remain liable for
all amounts due up to and including the date of
termination.
The following sections will continue to apply
following any termination: Intellectual Property,
Feedback, Termination, Disclaimer of Warranties,
Limitation of Liability, Indemnification, Severability,
Waiver; Entire Agreement, Assignment, Governing Law,
Privacy Policy, and any other provisions that by their
nature should survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services
is made available solely for general information
purposes. We do not warrant the accuracy, completeness,
or usefulness of this information. Any reliance you
place on such information is strictly at your own risk.
We disclaim all liability and responsibility arising
from any reliance placed on such materials by you or any
other visitor to the Services, or by anyone who may be
informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY HydroWave, THE SERVICES
AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE
PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE,
WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE,
DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT
GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE
SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR
ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE
DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE
DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE
SHALL HydroWave, OUR PARTNERS, DIRECTORS, OFFICERS,
EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE
PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS
AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR
ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR
CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT
LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS,
LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES,
WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE),
STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF
ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE
SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO
YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT
NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT,
OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT
OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT)
POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE
SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless
HydroWave, Shopify, and our affiliates, partners,
officers, directors, employees, agents, contractors,
licensors, and service providers from any losses,
damages, liabilities or claims, including reasonable
attorneys’ fees, payable to any third party due to or
arising out of (1) your breach of these Terms of Service
or the documents they incorporate by reference, (2) your
violation of any law or the rights of a third party, or
(3) your access to and use of the Services.
We will notify you of any indemnifiable claim,
provided that a failure to promptly notify will not
relieve you of your obligations unless you are
materially prejudiced. We may control the defense and
settlement of such claim at your expense, including
choice of counsel, but will not settle any claim
requiring non-monetary obligations from you without your
consent (not to be unreasonably withheld). You will
cooperate in the defense of indemnified claims,
including by providing relevant documents.
SECTION 18 - SEVERABILITY
In the event that any provision of these Terms of
Service is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be
enforceable to the fullest extent permitted by
applicable law, and the unenforceable portion shall be
deemed to be severed from these Terms of Service, such
determination shall not affect the validity and
enforceability of any other remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or
provision of these Terms of Service shall not constitute
a waiver of such right or provision.
These Terms of Service and any policies or operating
rules posted by us on this site or in respect to the
Service constitutes the entire agreement and
understanding between you and us and governs your use of
the Service, superseding any prior or contemporaneous
agreements, communications and proposals, whether oral
or written, between you and us (including, but not
limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms
of Service shall not be construed against the drafting
party.
SECTION 20 - ASSIGNMENT
You may not delegate, transfer or assign this
Agreement or any of your rights or obligations under
these Terms without our prior written consent, and any
such attempt will be null and void. We may transfer,
assign, or delegate these Terms and our rights and
obligations without consent or notice to you.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements
whereby we provide you Services shall be governed by and
construed in accordance with the federal and state or
territorial courts in the jurisdiction where HydroWave
is headquartered. You and HydroWave consent to venue and
personal jurisdiction in such courts.
SECTION 22 - HEADINGS
The headings used in this agreement are included for
convenience only and will not limit or otherwise affect
these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms
of Service at any time on this page.
We reserve the right, in our sole discretion, to
update, change, or replace any part of these Terms of
Service by posting updates and changes to our website.
It is your responsibility to check our website
periodically for changes. We will notify you of any
material changes to these Terms in accordance with
applicable law, and such changes will be effective on
the date specified in the notice. Your continued use of
or access to the Services following the posting of any
changes to these Terms of Service constitutes acceptance
of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to
us at support@tryhydrowave.com.
Some items in our store may be offered to you as a subscription, a pre-order, or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order where you can manage your subscription. You can also contact us directly at support@tryhydrowave.com to cancel or modify your subscription.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. You can cancel a partially paid pre-order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try Before You Buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.
Trade name: HydroWave
Email: support@tryhydrowave.com